What to bring when you drop off a computer
Walk-ins are welcome and you don't need an appointment. Bringing three things saves the most time, and one of them is information rather than hardware.
Bring these
- The charger — half the machine for anything power-related, and we can't test charging without it.
- Your password or PIN. Without a way in, most diagnosis stops at the login screen.
- The laptop itself. For a desktop, the tower is usually enough — leave the monitor, keyboard and mouse unless the problem involves them.
- Any external drive the problem involves.
Tell us these
- What it does, and when it started. "After a Windows update" narrows things enormously.
- Whether it's been dropped or had anything spilled on it — we'd rather know than find out.
- Whether there's anything on it you don't have a second copy of. This changes the order we work in.
- Whether anyone has already tried to fix it, and what they did.
- Any deadline you're working to.
You can leave these at home
- Monitor, keyboard, mouse and speakers, unless they're part of the problem.
- Printers, unless the printer is the problem.
- The box it came in.
Straight answer
If you can't get into the machine because you've lost the password, come anyway — that's a solvable problem in its own right, and we'll need proof the computer is yours. And if you're not sure whether it's worth bringing in at all, call first. We'd rather spend two minutes on the phone than have you drive over for something we can tell you straight away.
The service this usually lands on
- Computer Repair — problems people bring us every week
- Laptop Repair — common laptop jobs
Common questions
Do I need an appointment?
Nope — walk-ins are welcome during business hours (Mon–Fri 10 AM–5:30 PM, Sat 10 AM–2 PM). Want to plan ahead? Request a time online and we’ll confirm it with you.
What should I bring when I drop off my computer?
Just the device and its power adapter or charger. If the problem involves logging in or specific files, your password helps us get straight to work. Leave the boxes and manuals at home unless they’re part of the issue.
Where are you located?
2320 S Tamiami Trl, Unit 7, Port Charlotte, FL 33952 — on US-41 (S Tamiami Trail) in Port Charlotte. We proudly serve Port Charlotte, Punta Gorda, North Port, Englewood, Venice, Rotonda West, Murdock, Harbour Heights, Placida.
More questions? See the full FAQ or call 941-625-TECH (8324) — a real tech answers.
Stop by, or get in touch
2320 S Tamiami Trl, Unit 7, Port Charlotte, FL 33952 — on US-41, serving Port Charlotte, Punta Gorda, North Port, Englewood, Venice, Rotonda West, Murdock, Harbour Heights, Placida.